HotelCheck LIVEAUDIT

Hosted by experts. Live. From anywhere.

When a remote self-assessment is not enough and an on-site visit cannot be carried out immediately, LIVEAUDIT provides a real-time virtual verification led by a qualified HotelCheck Health & Safety specialist.

Using a secure video connection, our auditor guides the hotel team through the agreed areas, reviews documentation, interviews relevant staff, and verifies critical controls live.

What can LIVEAUDIT check?

Depending on the agreed scope, LIVEAUDIT can cover:

  • Fire safety and emergency procedures
  • Balconies, stairs and room security
  • Swimming pools and leisure facilities
  • Food safety and controls in kitchens
  • Water safety and Legionella prevention
  • Safety and accident prevention
  • Policies, certifications, training, and maintenance records
  • Previous nonconformities and corrective actions

How does it work?

1. Definition of scope

Select the HotelCheck standard or use your own custom audit requirements.

2. Hotel preparation

The establishment receives a secure link and a short preparation list.

3. Live virtual verification

A HotelCheck auditor conducts a video-guided session of between 60 and 90 minutes with the hotel representative.

4. Receipt of the validated report

We review the evidence and issue a validated report, risk classification, and corrective action plan, usually within 48 hours.

LIVEAUDIT includes

  • Prior document review
  • Live verification led by an expert
  • Interviews with hotel staff
  • Real-time review of critical controls
  • Validation of evidence and documentation
  • Validated report and risk classification
  • Corrective action plan
  • Integration with HotelCheck Risk

When should you use LIVEAUDIT ?

LIVEAUDIT is ideal for:

  • Priority or strategically important hotels
  • Addition of new suppliers
  • Properties that require additional verification
  • Incomplete or unclear remote assessments
  • Verification of critical responses
  • Follow-up of corrective actions
  • Situations in which an on-site audit is not immediately available

LIVEAUDIT complements HotelCheck's remote and on-site audit solutions. It does not replace legal inspections, mandatory local certifications, or an on-site audit when physical assistance is legally or technically required.

Check the hotel's risk in real time

Request a LIVEAUDIT and connect your hotel with a HotelCheck expert, regardless of its location.